NHS Pharmacy First Service

Now you can connect to a PillSorted online pharmacist first for support and treatment, including prescription medicines, for several common conditions. No GP appointment needed.

Pharmacy First

What is Pharmacy First?

Pharmacy First is new service funded by the NHS that allows you to get support for several common conditions directly from your pharmacist, without needing a GP appointment.

common conditions covered BY PHARMACY FIRST:

  1. Sinus infection (Sinusitis)
  2. Sore throat
  3. Infected insect bites
  4. Impetigo
  5. Shingles
  6. Urinary tract infection (UTI) in women

How does Pharmacy First work?

1. Book an appointment

1. Book an appointment

It’s easy to make an appointment with a pharmacist. Just select a date and time, specify your health concerns, and click book.

2. Online consultation

2. Online consultation

At your appointment time, one of our online pharmacists will call you to start your private and personalised consultation.

3. Free delivery

3. Free delivery

After your consultation, we will deliver any prescribed medications straight to your door for free.

4. Ongoing support

4. Ongoing support

Get access to follow-ups, adjustments, and answers to your questions throughout your treatment.

Why should you use Pharmacy First?

  • Free service funded by the NHS
  • Free prescription delivery by PillSorted
  • No need for a GP appointment
  • Quick access to clinical advice and a suitable treatment
  • Can be done from the comfort and privacy of your home
  • Helps relieve pressure on your local GP
Book an Appointment
Pharmacy First


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What is NHS Pharmacy First?
Pharmacy First is a new service funded by the NHS that allows patients across England to get fee consultation for several common conditions directly from your pharmacist, including your PillSorted pharmacist, without needing a GP appointment. This might include referring you to another specialist, issuing prescriptions for antibiotics or antivirals, or advising you on over-the-counter treatments that could help.
Which common conditions does PillSorted cover under Pharmacy First?

PillSorted can help you with:

  • Sinusitis (ages 12+)
  • Sore throat (ages 5+)
  • Infected insect bites (ages 1+)
  • Impetigo (ages 1+)
  • Shingles (ages 18+)
  • Uncomplicated urinary tract infections (Women ages 16-64)
How can I book an appointment for an online consultation?
Simply book an appointment using our online system or call our customer care team on 0333 4050380.
Can I get antibiotics from Pharmacy First?
Yes, if your PillSorted pharmacist decides it is clinically appropriate to prescribe you antibiotics and antivirals, they can do so.
Is the Pharmacy First service free?
Yes, the Pharmacy First service is fee. Your PillSorted pharmacist will give you free advice and any prescription recommended will also be free if you do not normally pay for NHS prescription charges. You will have to pay for any additional over-the-counter medication but with PillSorted, the delivery of that medicine to your home, together with your NHS prescription, is free.
What are the benefits of Pharmacy First?
Pharmacy first is designed to save time in treating common conditions, as it is usually quicker and more convenient for you to contact a pharmacist than to wait for an appointment with your GP. Also, Pharmacy First could free up to 10 million GP appointments per year, making it easier for you to get an earlier appointment with your GP for more serious conditions.

Book an appointment

Have any of the Pharmacy First conditions? Turn to a PillSorted pharmacist first for treatment advice and any needed prescriptions. Make an appointment for your online consultation today.

Book an Appointment